Shipping policy
At Detroit Fresh Deli we strive to deliver your orders quickly and efficiently. Please review our shipping policy below for details on processing times, delivery estimates, and more.
Processing & Shipping Times
- Orders are processed within 5 business days (excluding weekends and holidays).
- Standard shipping typically takes 3 to 5 business days.
- Expedited shipping options are available at checkout.
Shipping Rates & Carriers
- Shipping costs vary based on location and will be calculated at checkout.
- We use trusted carriers such as UPS, FedEx, USPS, DHL, etc. for reliable delivery.
International Shipping
- We ship to select international locations. Shipping times may vary based on customs processing.
- Customers are responsible for any customs duties, taxes, or import fees.
Order Tracking
- Once your order ships, you will receive a tracking number via email.
- Please allow up to 24 hours for tracking information to update.
Shipping Delays
- Delays may occur due to high order volumes, weather conditions, or carrier issues.
- If your order is delayed, please contact our support team at detroitfreshdeli@gmail.com.
Lost or Stolen Packages
- We are not responsible for lost or stolen packages marked as “delivered.”
- If your package is missing, please contact the shipping carrier or our team for assistance.
Need Help?
For any shipping-related inquiries, reach out to us at detroitfreshdeli@gmail.com.