Shipping Policy
At Detroit Fresh Deli, we work hard to ensure your order is prepared and delivered as quickly and accurately as possible. Please review our shipping policy below.
Order Processing
- Orders are typically processed within 1–2 business days after payment is confirmed.
- Orders placed on weekends or holidays will be processed on the next business day.
- You will receive an order confirmation email once your order has been placed.
Shipping & Delivery Areas
- Detroit Fresh Deli currently ships orders within Detroit and surrounding areas.
- Availability of delivery may vary depending on your location.
- If your address falls outside our delivery area, you will be notified at checkout or contacted directly.
Delivery Times
- Estimated delivery times may vary depending on order volume, traffic, weather conditions, and availability.
- While we strive to meet all delivery estimates, Detroit Fresh Deli is not responsible for delays caused by circumstances beyond our control.
Shipping Fees
- Shipping and delivery fees are calculated at checkout based on your location and order size.
- Any applicable fees will be clearly displayed before you complete your purchase.
Incorrect or Incomplete Addresses
- Please ensure all shipping information is accurate at checkout.
- Detroit Fresh Deli is not responsible for delayed or undeliverable orders due to incorrect or incomplete address information provided by the customer.
Order Issues & Damaged Items
- If your order arrives damaged, incorrect, or incomplete, please contact us within 24 hours of delivery.
- We may request photos or additional details to help resolve the issue quickly.
Perishable Items
- Some products may be perishable and require timely delivery.
- By placing an order, you acknowledge responsibility for ensuring someone is available to receive the delivery.
Changes to This Shipping Policy
- Detroit Fresh Deli reserves the right to update or modify this Shipping Policy at any time.
- Changes will be posted on this page and will apply to orders placed after the update.
Contact Us
If you have any questions about our shipping policy or your order, please contact us at:
Detroit Fresh Deli
Email: detroitfreshdeli@gmail.com