FAQs

Q: What kind of products do you sell?

A: We sell stylish and comfortable T-shirts and hoodies for both men and women, designed for everyday wear with a focus on quality, fit, and modern style.

Q: How can I place an order?
A: Browse our collection, select your preferred product and size, add it to your cart, and proceed to checkout. Enter your shipping details and complete payment to confirm your order.

Q: Is this website secure?
A: Yes, our website is fully secure. We use SSL encryption and trusted payment gateways to protect your personal and payment information.

Q: What payment methods do you accept?
A: We accept secure online payment methods, including major credit and debit cards available at checkout.

Q: Will I receive an order confirmation?
A: Yes, you will receive an order confirmation email after successfully placing your order.

Q: How long does order processing take?
A: Orders are usually processed within 1–3 business days before shipping.

Q: Do you offer international shipping?
A: Yes, we ship internationally. Shipping times and costs depend on your location.

Q: How can I track my order?
A: Once your order is shipped, we will email you a tracking number so you can follow your delivery.

Q: Can I change or cancel my order after placing it?
A: If your order has not yet been processed, please contact us as soon as possible for assistance.

Q: What should I do if I receive a damaged or incorrect item?
A: Contact our support team immediately with photos, and we will arrange a replacement or solution.

Q: Do you accept returns or exchanges?
A: Yes, returns and exchanges are accepted according to our return policy. Items must be unused and in original condition.

Q: How can I contact customer support?
A: You can contact us through our Contact Us page or email for any assistance.